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SDM customer care team expert
Place of work
Bratislava region (The job requires travelling)
Bratislava region (The job requires travelling)
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
If you would like to work with us, the following tasks expect your skills:
- Handling customer tickets, supervise solution of deliveries for Subscriber database and Provisioning Gateway (PGW).
- Participation in the functional tests, and system level failure analysis.
- Close cooperation with the custumers, developer and tester team.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Number of years of experience
1
Personality requirements and skills
Send your CV, if you:
- University degree in electrical engineering, computer science, information systems or similar qualification
- Experience in working in an international environment.
- Basic knowledge of the IP technology and the Linux operating system.
- Basic knowledge of the operation of the protocols (LDAP, SOAP XML, SPML)
- Knowledge about cloud technologies (Kubernetes, ...)
- C-NTDB knowledge is appreciated but not a must to have
- Able to use CICD pipelines (GitLab, GitHub, Jenkins...)
- Good communicate in English both oral and written
You are ideal if:
- You have systems approach and logical thinking
- Looking for new challanges
- You are proactive and creative in problem solving
- Your ability to cooperate and communicate is advanced
- You are handling well the changes, and customer oriented needs.
- You have a confident demeanor and can act confidently towards customers in critical situations
- You have experience in cloudification and DevOps / GitOps environment
- You have knowledge of coding, scripting (Java, Python...)
- If you have knowledge and familiar of real-time LDAP database mechanism
In Slovakia we offer a minimum gross salary of 1650 EUR plus annual bonus payment. The final offer will depend on the skills and previous experience of the candidate.
Advertiser
Brief description of the company
As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Number of employees
100-149 employees
Contact
ID: 4829506
Dátum zverejnenia: 14.5.2024
2024-05-14
lokalita: Bratislava region (The job requires travelling) Pozícia: Network and Service Operation Specialist, Network Strategy Specialist, Technician, Telecommunications Product Development Specialist, Telecommunications Service Development Specialist Spoločnosť: Deutsche Telekom Cloud Services s.r.o.
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